FAQs

We accept all major credit cards.

We understand sometimes you can change your mind on an item. If you need to cancel your order please visit Contact Us. If you need to change your shipping address, please Contact Us right away and we will do our best to update it during our order fulfillment process. If the item has shipped, we cannot change the shipping address.

For logistical reasons, items in the same order may sometimes be sent in separate packages so they get to you faster. You may receive one item before the next. So don’t fret if you don’t receive all of your items at once…they are on the way!

To track your order, you may simply go here.

You should also receive an email when your order is shipped to you with proper tracking information. Please bear in mind that if you have not upgraded your shipping method from free shipping to tracked, your package will not come with a tracking number.

To order more pads, simply go here.

The estimated shipping time for Rest Remedies products depends on your location. Rest Remedies is a U.S. based company and all orders are shipped from the USA, therefore, customers in the U.S. should expect to receive their package within the amount of business days indicated by their chosen shipping method. Non-domestic countries may have longer shipping times, contingent on location.

For more detailed information regarding shipping, visit our Shipping Policy page.

We ship domestically to the U.S. and internationally to most countries. For better delivery service, we advise you to include your phone number in your order details, as we or the shipping carrier may need to call you if we have problems delivering your package.

If you have any other questions and/or concerns, please feel free to reach out to us at any time via Contact Us.